Keith Harris was general manager of Motown, has managed Stevie Wonder for 30 years, is currently director of performer affairs at collecting society the PPL and chairman of the MusicTank network at the University of Westminster.

Were you disappointed there wasn’t more public support for extending copyright on sound recordings? When the issue was raised, it was all about Cliff Richard, and no one wants Sir Cliff to get richer…

In my opinion the record industry has absolutely made a rod for its own back. We’ve not really endeared ourselves to the public over the years.

And journalists have found it easy pickings in terms of creating a story about the big bad record company out to get as much money as possible. And you know, a lot of that is because of the way the industry has operated.

The more you get artists who are dissatisfied – and in many cases they’re entitled to be, given the way deals have worked out financially – the more that reinforces that view. But it’s lazy journalism a lot of the time because if you just knock the record company and support the artist, you’re always going to win.

Where the industry’s at fault is that we haven’t really taken any steps to explain the issues.

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An RIAA board member and executive from the world’s biggest record company has said the old way of doing business has gone forever now.

Larry Kenswil, president of Universal Music Group’s eLabs, might not speak for all of Universal Music, but he does speak for an important part of it. Kenswil today said labels could no longer “count units” but had to license rights.

The eLabs chief’s comments caused a few jaws to drop here in Cannes, but it’s part of a sea change in strategy at UMG. The DRM gurus have departed – Barney Wragg left Universal last summer – and Universal is striking deals with anyryone who can hold a pen and scrawl an X. Towards the end of 2006, MySpace, YouTube and Microsoft all agreed to pay Universal for rights to their catalog – material crucial to the success of their products or services.

“We can’t think of it as counting unit sales anymore,” said Kenswil. “We have to license … and think like the publishers.”

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Savour this irony.

Last week, we learned that incompatibilities Microsoft hadn’t written into its operating system posed a grave threat to users. Last week, we also learned that genuine incompatibilities Microsoft had deliberately written into its operating system posed no threat at all.
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Robert Kahn, the most senior figure in the development of the internet, has delivered a strong warning against “Net Neutrality” legislation.

Speaking to an audience at the Computer History Museum in Mountain View, California at an event held in his honour, Kahn warned against legislation that inhibited experimentation and innovation where it was needed.

Kahn rejected the term “Net Neutrality”, calling it “a slogan”. He cautioned against dogmatic views of network architecture, saying the need for experimentation at the edges shouldn’t come at the expense of improvements elsewhere in the network.

(Kahn gently reminded his audience that the internet was really about interconnecting networks, a point often lost today).

“If the goal is to encourage people to build new capabilities, then the party that takes the lead is probably only going to have it on their net to start with and it’s not going to be on anyone else’s net. You want to incentivize people to innovate, and they’re going to innovate on their own nets or a few other nets,”

“I am totally opposed to mandating that nothing interesting can happen inside the net,” he said.

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One of the most talked-about startups came out of the shadows this week, as The Venice Project revealed itself to the world as Joost. The company invited The Reg to its West End offices for a demonstration and a chat with CEO Fredrik de Wahl.

Joost is an interactive, IP-based TV software system from the people who brought you Kazaa and Skype, Niklas Zennström and Janus Friis, considerably richer after the $2.6bn purchase of the telephony start-up by eBay.

The parallels with the founders’ earlier projects are hard to miss. Joost is P2P PC software; it’s free to download and use and requires no special hardware; it’s based on proprietary software; and the technology is cooler than the business case.

The most striking similarity, however, is that it challenges incumbents’ delivery systems. What Kazaa did to music distribution and Skype did to telephony, Joost wants to do for TV.
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Two items of interest for those of you who collect Really Stupid Things People Say About Technology.

[The first plea for Web 2.0 corporate welfare I had noticed. It came from The Guardian]

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“It sure would be nice, but it doesn’t have much chance of happening because of market power, size, etc. I think it would be real hard to do. I don’t think the regulators would let that happen, in my judgment.” – Ed Whitacre on the possibility of taking over BellSouth, 2005.

The definition of a Southern Gentleman, it’s said, is someone so charming they can hand you your guts back on a plate – and you thank them.

If that’s the case, then AT&T CEO Ed Whitacre can have few peers in the charm sweeps. Whitacre has dispatched potential opposition to AT&T’s corporate expansion with the insouciance of a lion swatting a fly with its tail. Victory was complete shortly before the New Year, when the FCC agreed to Whitacre’s second mega-merger in the space of two years without hampering the emerging behemoth. The US regulator signed off on the AT&T-BellSouth merger that Whitacre himself had said he thought impossible, only 15 months earlier.

It’s been a masterpiece of misdirection. Whether by happy accident or design, Whitacre sent the opposition down a dead end, focusing its attention on a non-issue – or more accurately, an “issue” he himself created. The FCC applied the coup de grace with just one one sentence on December 29.

As the product of a series of mergers, AT&T now employs over 300,000 people and turns over $115bn in revenue – eleven Googles, or four Intels. The deal signed off by the FCC over the holidays also gives AT&T full control of Cingular, the United States’ second largest cellular network. Can there be anyone happier in the telecoms business tonight than Whitacre?

In a decade, American consumers have seen the number of Regional Bell Operating Companies (RBOCs), or Baby Bells, coalesce from six down to just three: the odd man out, Qwest, the RBOC which covers the sparsely populated Mountain states, is surely next on AT&T’s menu.

The extraordinary thing is that all this took place at a time in the wake of the fall out from the telecoms bubble. The Bells enjoyed little affection from the public in any case, long before Global Crossing and MCI. and with an unpopular Republican President, Democrats can have been expected to push a few populist buttons, and hear some bells.

What actually happened is that Whitacre got everything he wanted, but only thanks to the aid of The Democratic Party, most of whom aren’t aware how thoroughly they’ve been outwitted.

Now that’s style.

Let’s see how he did it.

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I’m glad the iPhone’s is here – and I have very selfish reasons for wanting it to succeed. That’s because even without the cellular telephony, it looks like something I’ve been wanting to buy. But it’s also because after years of writing about smartphones, I’ve seen the established players become lazy and complacent, go down blind alleys, or standardize on horrible designs and feature sets. So the iPhone should focus minds wonderfully – it should raise the bar for everyone.

I’m also hoping a crushing wave of shame will overcome anyone who has a Blackberry, or one of its hideous clones from HP, Motorola, Nokia or Palm. Owning one of these is like volunteering for a lobotomy – then boasting about it afterwards.

I’m also hoping a crushing wave of shame will overcome anyone who has a Blackberry, or one of its hideous clones from HP, Motorola, Nokia or Palm. Owning one of these is like volunteering for a lobotomy – then boasting about it afterwards.

But common sense suggests it’s going to be a bumpy road for Apple, and it knows it. This isn’t a new experience: both the original Macintosh computer and the iPod received rave reviews on their debut but both were, a year of later, perceived to be failures. Both eventually recovered. Will Apple’s new PDA?
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taste of bacon, either.)

However, as we discovered when we interviewed the creator of an “Artificial Intelligence Chat-bot”, programmers who develop algorithms tend to encode their own shortcomings into the systems they create. [see Do Artificial Intelligence Chatbots look like their programmers? ]

And the Times confirms that the job-bot’s selection criteria is based on surveys from existing staff. One of the indicators is ominously called “organizational citizenship”. No square pegs in those round holes, then.

In Douglas Coupland’s Microserfs, the company’s monoculture is enforced by obedience to the cult of personality – top down. By contrast, Google appears to be developing its monoculture from the bottom-up. But it’s still a monoculture – and one only likely to be reinforced by algorithmic rejection of “unsuitable” candidates.

As we discussed here recently, an algorithmically-minded corporation is ill-equipped likely to miss problems that can’t be solved algorithmically. No robot can wish them away.

If you have an amusing experience of Google’s recruitment practices – successful or otherwise – share it with us here. We’ll set our own robot on the replies, and pick out the ones whose opinions most closely resemble our own.

(Just kidding).

Tags: Fun, google
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