Archive for March, 2007

Can Big Telco do Perestroika?

Friday, March 30th, 2007

While the CTIA Wireless jamboree took place in Florida this week, European telcos were drawn in a huddle in London at one of the most intriguing events of the telecoms calendar.

The theme at STL’s twice-yearly Telco 2.0 Brainstorm is familiar: “How to making money in an IP-based world”. But it has an added piquancy now.

And there’s plenty at stake. The part of AT&T formerly known as Cingular, the cellular division, makes more revenue than Google and Intel combined each quarter. But as with all mobile network operators, it’s been made from a large, vertically integrated operation, and a fiercely-protected, closed network. The rise of the Internet Protocol stack (IP) changes all that.

IP evangelists can be pretty scathing: IP will destroy the Soviet model; their “Net heads” will triumph over “Bell heads”. At stake, they say, is a battle which pits innovation versus atrophy. Unlike the open internet, telecomms provide a barrier to fledgling service providers or application developers. There’s no common API, and the service companies need to beg permission.

But there are other ways of looking at it.

Mobile telephony – at least in Europe and Asia – is the most successful application of technology since the combustion engine. It’s affordable to the poorest, but it feeds the id of the wealthiest fashion victims. Take up is almost 100 per cent – while internet adoption is stubbornly stalled at around 60 to 70 per cent of the Western population, and is seen as little more than a platform for games in much of the world. While mobile operators take a tax from almost all of us, very few of us (outside the US, at least) seem to resent this. And it’s perceived as reliable. Rich or poor, drunk or sober – when you push a button, the call gets through. When you send a message, you know it gets delivered. Imagine if that simplicity and efficiency was applied to your local tax rebate bureaucracy – or the financial services industry. And mobile telephony gets cheaper and better every year.

Yet this success story is under direct attack from a very American model of how business should work. This is a model which values abstractions over outcome.

To give you an example of what I mean, this week, I heard more than one person seriously endorse the idea that mobile phones should have two ‘send buttons’ (that’s the green button ‘call’ on every handset) so we could engage in “dynamic differential pricing”. This would delight American economists, but I found myself thinking how I could explain this innovation to a new user down the pub.
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Tim Berners-Lee says some really stupid things, then goes mad

Friday, March 23rd, 2007

In which the Greatest Living Briton says some very silly things, and then loses his temper

So there we were. In a room devoted to Engineering, the man voted the Greatest Living Briton had exploded in front of me.

Sir Tim Berners Lee, co-inventor of the World Wide Web, was at Southampton University to deliver an inaugural lecture for School of Electronics and Computer Science, and promote his latest initiative.

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Web 2.0 firms lobby for £100m gravy train

Friday, March 23rd, 2007

If the Web 2.0 hype is running out of steam, a healthy injection of public funds should kick it back into life. New media companies in the UK are lobbying for the establishment of an institution which could spend what critics call a £100m “jackpot” of public money each year.

The new agency, which Ofcom calls a “Public Service Publisher” or PSP, would play a “gatekeeper” role in commissioning new media concepts. These range from interactive websites to participatory games involving different kinds of digital media, such as text messaging.

And without Parliament so much as examining the idea, it already looks like a shoo-in.

The idea has the powerful backing of UK Telecoms regulator Ofcom, and the personal imprimatur of its CEO Ed Richards, who describes it as the centerpiece of his “personal crusade”.

“It’s a new media answer to a new media question”, Ofcom spokesman Simon Bates told us.
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A monkey hangers guide to Net Neutrality

Wednesday, March 21st, 2007

A neutral net

My presentation to the Westminster eForum on Net Neutrality. I’ll turn this into an embeddable slide show eventually, honest.

For now, see The Register for transcript and slides.

Google snubs UK's first Net Neutrality debate

Tuesday, March 20th, 2007

The first significant Net Neutrality debate to take place in the UK was held today at Westminster. Chaired by former trade minister Alun Michael and the Conservative shadow trade minister Charles Hendry, the event attracted the chief Telecoms regulator and ministry policy chief, a clutch of industry representatives, and a sprinkling of members of both houses.

What emerged from the sessions is that ‘Neutrality’ is one of those incomprehensible American phenomenons, from which we’ve mercifully escaped. Your reporter was one of those invited to give a briefing – having reported on the issue from both sides of the pond – and said as much. But in the expectation that this would be the heretic view, rather than the near unanimous consensus opinion.

Summing up, Michael described the clamour for pre-emptive technical legislation as “extreme… unattractive and impractical”.

It was, he said, “an answer to problems we don’t have, using a philosophy we don’t share”.

That wasn’t the only surprise.

Google strop

Interestingly, the event was snubbed by Google, which in the USA has done so much to stoke the “Neutrality” crusade. Google has thrown lobbying money and muscle at Congress, but at Westminster, declined an invitation to speak. It sent a representative who told a fellow attendee that the panel was “biased”.

Stranger still, and this should cause conspiracy theorists some confusion – the Forum was sponsored by AT&T. That’s the AT&T that Neutralists insist doesn’t want to talk about its nefarious plans to sabotage the internet. Well, here it was. Maybe AT&T never had any intention of doing what the Neutralists claimed it wanted to do – and it was all a huge misdirection. But Occam’s Razor is never sufficient for conspiracy theorists, who simply create a new, and more elaborate narrative.

Overall, the debate was on another plane of technical and economic literacy to the hysteria served before Congress.

That doesn’t mean the UK regulator is oblivious to sensitivities. OFCOM regards the markets as essentially different. There’s more access competition here, and the UK doesn’t have such as ancient cruft as the US distinction between an information provider and a telephony provider. Greater competition means a regulator can do what a regular should do, believes OFCOM, and let the market sort it out.

OFCOM’s Douglas Scott reiterated that policy today. He said, however, he believed Neutrality wasn’t a US-only debate. Neutrality issues were being pushed up the agenda by the emergence of time-critical applications (such as video), and the ability of equipment vendors to deliver a smarter network. He then demolished most of the reasons why OFCOM needed to get involved.

In the USA, “all bits is equal” is a mainstream view, in Europe, it isn’t. The European framework permits ISP to prioritize packets by application, which the UK regulator regards as fine. A grey area, he suggested, was when an ISP offered MySpace a preferential Quality of Service deal, for a fee. Should the regulator constrain the fee?

Hand-off hands off

concerns about T-Mobile’s contract blocking VoIP calls last year. OFCOM was aware that rival network operators were striking deals with VoIP operators (3 UK now offers a packaging including Skype for £5 a month) and declined to intervene. T-Mobile has now responded with a VoIP tariff.

(It’s largely irrelevant, but still worth noting, that T-Mobile has yet to block a VoIP call made by your reporter, which suggests that while it wants to discourage VoIP calls it can’t afford to prevent them).

In that example, said Scott, OFCOM would probably have stepped in if all the operators were blocking VoIP.

Scott concluded by saying neutrality wasn’t an issue, so long as customers could migrate to an alternative provider quickly and easily.

Speaker after speaker described the difficulty of painting the phantom called Neutrality. Most characterized it as a US-centric debate. Most were wary of prescriptive regulation, which had to be technical by nature, when no harm had been caused and the problem couldn’t be described.

The Head of UK Telecoms Policy at the Department of Trade and Industry, Claire Hobson, said Neutrality was in danger of being an issue that’s “flogged to death”. She described the position as “relaxed but not comatose”, and reiterated Douglas Scott’s view that so long as people knew what deal they were getting, and could switch easily, “Neutrality” wasn’t an issue.

And Americans characterize Europeans as regulation-happy?

PacketExchange's counterpoint to Neutrality hysteria

Friday, March 16th, 2007

Networks need to get smarter, says PacketExchange’s Kieron O’Brien, in a sharp counterpoint to the “Net Neutrality” hysteria.

PacketExchange bypasses the congestion of the internet by offering its customers a private end-to-end network. Some of its customers, such as Nokia, Microsoft, and cable ISP Telewest (now owned by Virgin) aren’t so surprising. But last week it added social networking site Bebo to its client list.

But look at what Bebo does, O’Brien told us. You’ll see why it wanted to bypass the net too.

For most internet users at home uploads are far from optimal – and Bebo users like to upload stuff, like photos and clips. They’re very model “Web 2.0 citizens”, if you like.

Which is where it runs into today’s network – and trouble.

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Truths, half-truths and Wikipedia: Tom Melly

Thursday, March 15th, 2007
Tom Melly, on the Wikification of the obituaries of his father, George Melly

Wikipedia comes in for a fair amount of criticism these days from El Reg and other publications, but I can’t help wondering if we’re missing the real point regarding its status as an encyclopedia. Most of the arguments hinge on its accuracy, or lack of it. But if our criteria for an encyclopedia is a guarantee of 100 per cent accuracy, then there are no encyclopaedias now, and there never have been. So is Wikipedia an encylopedia, and, if not, can it ever be one? Reluctantly, I think the answer is a resounding ‘no’, and here’s why.

This is a tale of personal experience, so a bit of background is needed. In the first place, I am a casual editor on Wikipedia under the username Tomandlu. I’ve contributed to articles on various novels, historical events, and so on (including, for reasons I fail to recall, the tuberculate pelagic octopus – don’t you hate it when that happens?). So, I like Wikipedia, I really do. Besides, any resource that has anything as bizarre as the Death Star talkpage gets my vote.

My father is George Melly, the British jazz-singer and writer. Needless to say, I keep an eye on Wikipedia’s article on him. I try to avoid any bias, although I did once suggest that a particular anecdote wasn’t really noteworthy or accurate. (It was a trout not a salmon, and he didn’t wank on it, just near it; besides, if a wank-adote is really required, then there’s a far better one involving cat impressions and a plate.)

…Read more at The Register.

Babelgum: another new, new TV thing

Wednesday, March 7th, 2007

“Frankly the business plan is subjective”- Babelgum chairman Silvio Scaglia

So P2P TV services really do conform to the proverbial bus cliche: you wait ages for one, then loads of cliches come along at once.

If you know Joost, then you’ll know Babelgum, which unveiled its service in London today. Both are PC-based upstarts to the industry’s own IPTV standard. Both are in closed beta, both offer TV over broadband, both RE free to end-users, as they’re both ad-supported propositions, and both have an element of P2P.

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