“Some people can only think in anecdotes, it appears, and are deft at using them as a social currency. In recent years, it is this group that has been in the ascendancy in many organisations.”
How Malcolm Gladwell created the template for modern business fads. Read more at The Daily Telegraph.
So you thought you’d broken the ice with that quick chat at Costa this morning with the new hire – but your wristband has buzzed and now the human resources manager wants you to call them urgently. You’ve been too assertive, they warn…
Yes, you can do it like that. But you really don’t want to…