Archive for the ‘Stories’ Category

Citizen Killock misleads MPs

Tuesday, November 1st, 2011

Parliament’s Business Select Committee heard some interesting news today, as they mulled the Hargreaves Report’s recommendations. Executive director of the Open Rights Group Jim Killock told MPs that the UK’s copyright laws were deterring investors and new businesses. Alas, he could have picked a better example.

Killock said Netflix had looked at the UK market and spurned it for South America instead.

“Our digital market in film is falling behind Colombia,” he told MPs.

This is mystifying, since 10 days ago Netflix revealed its plans for its UK launch – giving analysts and press the full details. The service will launch early next year.

We wondered if it was a slip of the tongue: perhaps he meant Hulu? But for everyone’s benefit, he repeated the claim later on in the session: Netflix isn’t coming to the UK, and copyright law is to blame.

So is the UK months behind the rest of the world? Not really. Netflix entered the Latin American market just seven weeks ago.

Whatever points ORG may have had to make on government digital policy became easy for MPs to dismiss. One member remarked on the “ferocity” of Killock’s contribution, and bluntly told him that the evidence contradicted his statement.

It’s yet more amateurish campaigning from the group. Surely they can afford last week’s papers?

‘And one more thing…’ Manipulating the press, from beyond the grave

Tuesday, October 25th, 2011

Can nobody rid of us the barefoot CEO? He may be gone, but Steve Jobs continues to manipulate the press from the beyond – this time through his biographer, Walter Isaacson. The Steve Jobs biography launches the hype for Apple’s next great product, a TV.
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Steve Jobs and Dianamania revisited

Friday, October 7th, 2011


Steve Jobs was a remarkable and fascinating businessman, and by some distance the most interesting and accomplished personality operating in an important corner of the economy. He had a respect for the intelligence of human beings and their ambition, and potential – showing an optimism which is rare in a cynical industry. And Jobs left us far too early.

But we knew what was coming, didn’t we? In the media, a race to the top of Mount Hyperbole, that was easily won by Stephen Fry, with President Obama close behind. And public, showy and stagey displays of public emotion. (Why? Did no one tell you he was ill?).

I actually find all this disrespectful, and as distasteful as any sick joke.

Nobody could be more scathing about mindless technology worship than Steve Jobs. My favourite interview with him was by Gary Wolf, when Jobs was 39, and had realised the utopianism of his generation was shallow, empty and a giant diversion. The web would augment the world, not change it. Far more important, he stressed, was education.
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“Who knows what a nontrepreneur is?” (My visit to the Conservative Party Fringe)

Thursday, October 6th, 2011

To Manchester, where I had been invited to liven up a Conservative Conference Fringe discussion on digital policy…

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Why power follows platforms

Tuesday, September 27th, 2011

This is a story with huge implications for the future of the web. Even if you don’t use Facebook or Spotify – I don’t – and couldn’t care less, you can nevertheless start to see how business relationships will develop.

Last week’s alliance between Facebook and Spotify turns out to be a much better deal for Facebook than Spotify. While Facebook declined to anoint any one music company as its exclusive provider, and a dozen are signed up, it has extracted exclusivity from the music companies. Or at least one of them. New sign-ups to Spotify must be Facebook members – the non-Facebook world will have to go somewhere else.

Such is the power of distribution platforms. Facebook has got one, and if you want to be on it, you play by Zuckerberg’s rules. It has always been thus. There isn’t an industry in the world where this ancient rule doesn’t apply. And while people may get misty-eyed about the “open web”, or the “neutral net”, this kind of utopianism was always naive in the extreme.

Deals are made. It’s business, folks.
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Web requires Brunel-scale thinking

Friday, September 23rd, 2011

Three years ago I caught a glimpse of a new social network built around music. You could follow people, chat with them, and enjoy the same music stream in real time.

There were many other clever things about it, such as a very slick integration of music news. But the killer feature, one that made it unique, was that you could also drop songs you liked into a little box, and keep permanently. This was genuine P2P file sharing. There were no strings attached – no DRM, no expiry, no locker (your stash was your hard drive) and no additional fees for this feature.

And it was all legal.
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Tech City UK quango rearranges Shoreditch

Friday, September 23rd, 2011


Something odd is happening in East London. Last November David Cameron launched “Tech City UK”, a bid to extend the nontrepreneurial hub of Silicon Roundabout into the éléphant blanc of the Olympic zone at Stratford. See Nathan Barleys to fill Olympic chasm.

But newcomers to the area might find themselves disoriented.
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Facebook, Tesco and music platforms

Tuesday, September 13th, 2011

We all know why Facebook has such astronomical valuations. It is already as ubiquitous as Tesco. It is a place a billion people go to: whereas they only ever leave Google search, to go somewhere else. But people hanging around, poking, throwing cows, ignoring the adverts and goofing around doesn’t pay the rent. To increase revenue, Facebook needs to sell more stuff: products and services.

A Facebook music “dashboard” has long been rumoured: it would be a way of tying together disparate offerings such as eavesdropping on what friends are playing, streaming music yourself, or buying songs, ticketing or merchandise. A music dashboard is a subtle and relatively unobtrusive way of turning Facebook into a grown-up retail and services platform; an approach which borrows from the classic (Porter) Tesco philosophy of taking a tiny margin from a large volume of transactions.
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‘Google is fantastic and should be applauded’ – competition regulator

Wednesday, September 7th, 2011

What happens when competition watchdogs lose their teeth – and roll over to have their tummies tickled? Via the influential chair of the Commons Culture Media and Sport Select Committee, John Whittingdale MP, comes a very interesting story today. Whittingdale relates a conversation with John Fingleton, the head of the Office of Fair Trading. The MP asked if the agency had looked at the question of Google’s power in the marketplace.

Google has a dominant market share of paid search advertising, effectively setting the price of doing business on the internet for small companies. The conversation took place at around the time it became known that the European Commission began to probe the company, and its customers, in response to a series of complaints. The FTC opened its own investigation this summer.

“The head of the OFT told me that Google was a fantastic organisation, a fast developing company, and should be applauded,” the MP said.

The job of a business regulator, we hardly need point out, is not to swoon like a gushing schoolgirl delighted that a boy band star has swept into town. Fingleton had also offered his views – although a little more circumspectly – to The Guardian newspaper, in November 2009.
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“Disruptive Technology” blather is not clever or useful

Friday, August 26th, 2011

I have a list of some words that really should be banned in polite conversation. The only reason not to ban them is that they’re useful indicators, an unambiguous warning that the speakers are going to be a serious waste of our time. The use of any of these words is like wearing a giant invisible that that says: “I have no insight or experience to offer and talking to me represents a huge opportunity cost.”

Many of the most enthusiastic users work in consultancy or academia or punditry or new media – the parasitic professions. So what might be on my little list?

One is “meme”, obviously.

Another is “business model”. Nobody in business ever used the word “business model”; it’s the sign of an outsider who has never run a business. But people in consultancy or academia use it profusely. It’s like virgins talking about complicated sexual practices.

The word I’ll look at today, the first day of the reign of Apple’s new full-time CEO Tim Cook, is “disruption”.
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